In RSR's latest Omni-Channel Benchmark Report, you'll learn whether the new view of the retail shopper translates into retailers finally taking definitive action, or makes significant progress in achieving an omni-channel strategy.
Digital transformation tops the priority list for the vast majority of merchants in 2017, as almost seven in 10 (69 percent) of retail executives report plans to increase their investment in emerging technologies, according to a survey from PwC and JDA Software.
Target has announced the relaunch of its Target Open House, an Internet of Things store that provides guests with hands-on interactions with new connected device products and services, and also gives entrepreneurs a place to commune and learn.
At the NRF BIG Show this January, we guarantee you won't be able to swing your show bag in a circle without hitting a vendor touting its IoT (Internet of Things)-enabled widget. The IoT has quickly moved from a futuristic concept to a worn-out buzzword in the retail industry — so quickly, in fact, many merchants haven't had the time to fully grasp what the IoT is, much less why it's important to the future of retail.
Retailers must constantly meet and exceed ever-changing customer expectations. It's what keeps shoppers coming back to your business. Delivering on customer expectations comes from the ability to complete the perfect order: Getting the right products delivered at the best price, when and where they want. For merchants, the perfect order means accomplishing this at the optimal cost and efficiency.
Welcome news to consumers though it may be, the impact of Walmart's free two-day shipping play will have minimal impact on consumer loyalty to Amazon.
The D3: Dynamic Distribution Disruption - Retail Summit 2017 (May 15 to 16, NYC) is a two-day summit bringing together 300 C/SVP/VP-level supply chain executives from enterprise-sized behemoths to cutting-edge disruptors in order to collaborate and solve supply chain challenges that are disrupting omni-channel retail today. Find out more by downloading the brochure.
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