Innovative Retail Technologies Newsletter | February 27, 2017 | View web version here.
Global Technology Systems' mobile device battery managed service is winning our clients innovation awards! Tractor Supply Co., the U.S.' largest rural lifestyle retailer, was recently recognized for their use of GTS' unique Test & Replace™ solution in the inaugural IRT Retailer Innovation Awards. Learn more.
We know that 2016 was the year of "omni-channel" — but we don't believe omni-channel goes far enough. To us, omni-channel requires only the ability to accept payments in all channels. It's a good and necessary step for any business, but it's not enough in today's retail environment. Modern consumers demand unified commerce: support for the entire customer journey across all channels, from brick-and-mortar to e-commerce to in-aisle and beyond.
Amazon has achieved massive growth through a simple yet strategic business concept: the flywheel. However, the problem with a flywheel is that when one part breaks down, the overall system can fail rapidly. At least one of the core pieces of Amazon's flywheel — the customer experience — is already under pressure. While this may have profound consequences for Amazon, there are larger implications for the rest of the e-commerce ecosystem.
By Matt Pillar, senior executive editor, Innovative Retail Technologies
$6.78 billion Tractor Supply Co. demands uptime from the mobile devices driving innovation in its warehouses and DCs.
No-Cost, No-Obligation Opportunity Assessments: On-Site or On-Line. Compliance Networks offers a suite of secure, private-cloud supply chain visibility, vendor performance, and vendor compliance solutions. Conquer the omni-channel challenge with a supply chain that delivers excellent merchandising plan execution.
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